SHIPPING POLICY
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Where We Ship:
We ship worldwide, directly from our fulfillment center in Italy.
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Cost:
Free shipping on all orders, worldwide.
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Processing Time:
Orders are packed within 1–3 business days.
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Delivery Time:
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Europe: 4–10 business days
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USA & Canada: 7–14 business days
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Rest of world: 10–20 business days
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Please note: delivery delays may occur due to customs or local postal issues.
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RETURN & REFUND POLICY
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We hope you love your bracelets! But if you’re not happy, here’s how we handle returns:
Returns:
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You have 30 days from the delivery date to return your item.
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The item must be unworn, undamaged, and in original packaging.
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Please email us before returning: vividluxuryclub@gmail.com
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Return shipping is paid by the customer.
Refunds:
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Once your return is received and approved, we’ll issue a refund to your original payment method within 7 business days.
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Original shipping costs (if any) are non-refundable.
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Welcome to Vivid Luxury Club. By using our website and purchasing our products, you agree to the following terms:
1. General
All prices are in Euro (€) and include VAT unless otherwise stated. We reserve the right to change prices and product availability at any time without notice.
2. Orders
Once your order is placed, you will receive a confirmation email. Orders cannot be changed once they have been shipped.
3. Shipping
We offer free worldwide shipping from Italy. All products are shipped within 1–3 business days. Delivery times may vary depending on your country.
4. Returns & Refunds
We accept returns within 30 days of delivery. Products must be unworn and in original packaging. The buyer is responsible for return shipping costs.
5. Intellectual Property
All content on this site (images, logos, text) is the property of Vivid Luxury Club and may not be used without permission.
6. Governing Law
These terms are governed by the laws of Germany.
For questions: vividluxuryclub@gmail.com